Managed Services

Transparent. Secure. Simple.


BISAM’s Managed Services provides dedicated support and technical infrastructure to help firms reduce and control related IT costs and mitigate operational risk. Working in tandem with our hosting partner, Rackspace®, we ensure the highest levels of security and business continuity plans, while delivering top levels of customer support for infrastructure and applications.

“We ensure the highest levels of security and business continuity plans, while delivering top levels of customer support for infrastructure and applications.”

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Managed Services allows our customers to:

  • Focus on the performance and risk analysis rather than IT concerns
  • Ease the implementation process and gain faster ROI through accelerated project delivery
  • Get a secure and flexible IT infrastructure
  • Benefit from the system’s full agility andscalability
  • Lower, Predictable Total Cost of Ownership (TCO)– subscription-based model for acquiring computing capacity eliminating upfront capital investment.

Focus On Your Business


Managed services will deploy, manage and maintain the hardware and software infrastructure related to BISAM’s solutions. This means Performance and Risk teams spend less time on technology concerns and more on analyzing results.

 

Ease The Implementation Process


BISAM’s Managed Services provides dedicated support and technical infrastructure to help firms reduce and control related IT costs and mitigate operational risk. Working in tandem with our hosting partner, Rackspace®, we ensure the highest levels of security and business continuity plans, while delivering top levels of customer support for infrastructure and applications.

Agility and Scalability


Our infrastructure and teams provide dynamic resource provisioning to enable cost-effective, rapid deployment of capacity in order to meet increasing demand and workloads as our clients business grows (“pay-as-you-grow”).

 

Emphasis on Security


Certified system, physical and operational security, both on infrastructure and application.

Data Centers


  • Tier 4 data centers
  • N+1 redundancy
  • Private Cloud
  • Dedicated Client Infrastructure
  • Compliance with SSAE-16 standards/practices
  • ISO27001 information security framework

Data Access Application


  • Secure client access via VPN tunnel
  • Protected by firewalls
  • Data (file) transfers via sFTP
  • Restricted access
  • Available only to authorized client and/or BISAM production engineer

Application


  • Dedicated instance of underlying B-One engine
  • SAN Redundancy
  • Daily back up of client data
  • Immediate shipping of client data from primary to secondary (DR) site

 

 

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